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Shipping Policy

Shipping costs & return

The direct cost of return shipping is the responsibility of the purchaser. You are responsible for covering the cost of your own return shipping. The cost of shipping is not refundable.

If you are thinking about returning, please get in touch with support. Our customer service staff will then provide you with more details.

General Shipping Information:

The customers are responsible for paying any applicable taxes and customs fees.

The direct cost of return shipping is the responsibility of our clients.

You could buy shipment insurance or use a traceable shipping service. We can't promise that we'll get your return package.

Effects of revoking 

If you choose to cancel this contract, we must immediately and no later than 30 days from the day we received your notification of cancellation refund all payments we have received from you, including delivery costs (aside from additional fees because you chose a delivery option other than the least expensive standard delivery we offer). Unless otherwise specifically agreed with you, we will use the same method of payment that you used for the initial transaction for this reimbursement; under no circumstances will you be charged extra for this payback.

Until we have received the returned items or until you have shown us confirmation that you have done so, whichever comes first, we have the right to withhold payment.

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